We recommend you hang your name plaque buy using 3m Picture hanging strips. Please ensure you use the correct strips for the weight of your custom name plaque.

Before our items make it to the post office, they are thoroughly inspected for errors and any damage, They are then sealed in protective packaging and marked fragile - however, sometimes there can be issues with postal handling from time to time. Please ensure you have opened your order with in 24 hours of receiving it and report any damage along with photos of the damaged into, in its original packaging and email: lasercutcustoms@hotmail.com

Yes we do. Please get in touch for a custom postage quote. Contact us now.

Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain lasercutcustoms.com.au to your safe senders list.

We allow up to 3 weeks to have our products made, and then shipped. If you require your order in a rush, we do have a $50 expedite service available. Please note this does not take into account shipping time, it simply means your custom order will be made within 2 business days.

Yes, we offer a local pick up service by appointment only. This is available on the checkout page.